bunsen_h: (Popperi)
I'm trying to install a new bathroom fan.  The spinning part of the old unit gets loose on its axle and develops loud and complex beat patterns.  ("RA-ta-ta-TA-ta... RA-ta-ta-TA-ta... RA-ta-ta-ta-TA-ta-ta-ta-RA-ta-ta-ta-TA-ta-ta-ta...")  The new unit is much more sturdy and appears to be better constructed, with a more solid motor.

But the installation isn't going according to the manual.  This is because the instructions appear to be impossible to follow.  Since the joists are 16" apart (center to center), I'm apparently supposed to use wood screws to attach the fan to two of them... but the screw holes in the fan are only 11" apart.  I'm also supposed to slide a support strut into the body of the fan, but the instructions don't tell me to attach it to anything.  It also appears to be physically impossible to either insert the fan body through the hole in the ceiling with the strut already in place, or to slide the strut into its place after the fan has been pushed through the hole.  The strut would have to pass through either the ceiling or the joist.

I'm currently leaning towards cutting a couple of short lengths of 2-by-4, and screwing them to the joists so I've got solid wood on either side of the fan to screw it into.  And forgetting about that strut.

Is this another case of a company providing impossible-to-follow instructions so that if there's a problem, it's not their fault?
bunsen_h: (Popperi)
Rogers One Number is a service provided by Rogers which allows one to make phone calls from a computer or other similar device with a microphone, sending data over broadband.  It's essentially a VoIP system that can be associated with a Rogers phone number, to make calls as though they were coming from that number.  One can regard it as a way of using a computer as an alternate mobile phone.

Because Rogers doesn't have calling cards and doesn't necessarily support third-party long-distance cards, I was trying to find a way to keep in touch with [livejournal.com profile] mentisiterinvit while I'm away.  One of the Rogers service-critters that I spoke to suggested that I could use Rogers One Number.  Set it up for her cell phone, take a laptop with me, use the laptop to call her phone.  I was careful to confirm with that service-critter that that would work: leave the phone here, call it from the computer elsewhere.  Okay, I thought, that sounded like a plan.

Any plan where you deal with a telco is a bad plan )

So: Don't do Rogers One Number.  I'll also point out that though you can activate it on their website, there's no way to deactivate it except to ask one of the Rogers support people to do it for you.  And dealing with them is likely to be very aggravating.
bunsen_h: (Popperi)
I got yet another phone-spam message left on my answering machine today from Bob Chiarelli.

The phone spam was sent from a number which, when I called it back, merely repeated the spammed message, then hung up.

I dug up Chiarelli's office number and left a message.  The following message that I sent to his office via their web form is a slightly expanded version:

Is there ANY way to get you to stop "inviting me" to participate in your "phone discussions"?  Is there ANY way to get you to NOT call me for the "discussion" after your phone-spam "invitation"?  I note with disgust that when I call back to the number that the phone spam was sent from, I just get to hear the spammed message a second time, instead of being allowed to leave a message.  It's not like you're allowing me the courtesy of letting me reply to the message you left for ME.

Look.  I'm on the do-not-call list for a reason.  I DON'T WANT YOUR JUNK CALLS.  I have repeatedly tried to get you to not call me.  I have repeatedly told you that your harassment is a major reason why I no longer vote Liberal, as I used to.  Your continued failure to respect me in this very simple way is a major reason why I expect to continue to vote against you.

Get off my answering machine.

And don't add me to any E-mail lists.  I don't want to hear from you.
bunsen_h: (Popperi)
Without context: When one is doing all that one can, and more than one ought, it is infuriating to be accused of wilfully doing too little.
bunsen_h: (Popperi)
I cried because the doctors mistakenly cut off my feet, until I met a woman who'd had the doctors mistakenly amputate her legs.

The guy from Patient Advocacy a week ago told me that they want to rebuild my faith in the hospital.  At this point, my "faith in the hospital" is that they're going to screw up, over and over again.

No, nothing new along those lines today, thank God.
bunsen_h: (Candle)
My plan was to run a load of laundry, then go to see [livejournal.com profile] mentisiterinvit in the hospital.  (I just learned that she's going for an MRI, and may not be back in ICU for a couple of hours.)  When I went down to the basement to move the laundry from the washer to the drier, I found the sink/tub full of water and water on the floor.  The tub drain is clogged.

To paraphrase an old saying: Time is what lets you have one damn thing after another instead of every damn thing at once.
bunsen_h: (Tuxbert)
Doofes.  Rhymes with "roofies" and "Goofy's".

We had the 8 a.m.-to-noon "morning window" with Sympatico.  This required me to set my alarm for 8 a.m., which is much earlier than I tend to wake up these days.  (Yeah, I know, whine whine.  Regardless, I'm sleep-deprived and on lots of medication.)  The Sympatico doofes arrived at 8:35, which was quite reasonable under the circumstances.

Bell, booklet, and candles )

I'm not holding my breath on this; I think it's likely that I'll have to complain to Sympatico and have either them or Rogers back.

If all he'd left screwed up was the disconnected phone jack in the bedroom, I'd have taken care of it myself instead of dealing with the hassle of getting him back.  But there are several phone jacks not working upstairs, and that's stuff that is much easier to trace with the equipment that he's got and I don't have.

At least we do have internet back, and the phone jacks we use most often are working.

Bless me, what do they teach them at these schools?
bunsen_h: (Tuxbert)
For the past week, the house has been without internet service, and largely without phone service.

It started when we tried to have the phone service switched from Bell to Rogers, leaving behind the internet service.  I don't want to switch the internet stuff yet because I have my personal webspace hosted by Sympatico (Rogers doesn't offer that at all), and the E-mail address that I've used for a long time for more important purposes is also on Sympatico.  I need to get a domain that will be independent of the service provider, and transition to that.  But Rogers has some phone service features that we want, which are significantly less expensive than we'd have to pay than with Bell.  We were assured that the switch-over, retaining my old phone number, would be simple.  No trouble.

Rogers Rogers Rog-AAAarrghhh... )

There is sometimes the question: Which is worse, Bell or Rogers?  And I think that the only good answer is "Whichever of the two you had to deal with most recently."
bunsen_h: (Default)
Right after "oops" come one or more of: "Well that's weird!", "I've never seen anything like that before!", and "I have no idea what could be causing that."

At present, my left cheek and chin look somewhat as though — as my dentist's hygienist put it — I have a baseball stuffed in my mouth.  The dentist doesn't see anything unusual in the X-ray image of that part of the jaw and is baffled.  (I went to my dentist because the problem started a week ago with a sudden serious pain in a tooth I had a filling in a couple of months ago.  The problem seems to have migrated since then.)  I have an appointment tomorrow afternoon with an oral surgeon, referred by my dentist on the grounds that the surgeon is more likely to know about what might be going on in the areas around the jaw.

It hurts more than a bit.  I've been on a mostly-liquid diet for several days, because opening my mouth more than slightly hurts a lot.

I am very very tired of presenting medical anomalies.

(That being said, I do appreciate the up-front honest "I don't know" and prompt referral to a better-informed colleague.  It beats a lot of fumbling around and guesswork because someone won't admit ignorance.)

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