Oh, City of Ottawa knows all about it. That was part of boss's fury. They are shut down, and cannot re-open until they have a new commercial hot water tank, which will cost thousands, apparently. Hellooo, failwit owners: that residential water tank turned out not to be such a great idea, huh?

I know you're used to being out and doing. No matter how healthy you were, Dr. B., there would be no fixing this. Lending an ear will come in handy, though.